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How to Choose a Chimney Repair Company

If somebody calls you and offers to clean your chimney for a dirt-cheap rate; beware! There are many scam artists everywhere posing as qualified chimney repair companies. By all means, hire only qualified professionals for this job or you’ll have an instant fire hazard right within your home.

The following are important points to consider before choosing a chimney repair company:

Unregulated Industry

Unfortunately, while chimney safety can be a matter of life and death, the industry is unregulated. The good news is, national associations issue licenses and certifications to those who have demonstrated competence.

NGFS & NFI Membership

If a chimney repair service is a member of the National Chimney Repair Guild (NCSG) and National Fireplace Institute (NFI), it shows that they are interested in improving their services. These organizations do not provide certifications to their members, but membership is a way of proving a company’s commitment to the industry.

Individual CSIA Certification

In the U.S., the Chimney Repair Institute of America (CSIA) provides the minimum nationally recognized standard for chimney repair services in the U.S. In addition, NFI certifications make up a more advanced set of credentials in research involving gas, wood and pellet-burning appliances. Before you choose a particular chimney repair company, ask for proof that the workers themselves are CSIA or NFI-certified, and not just the owners.

Insurance

An insured chimney repair company will protect you against accidental damages or injuries while technician is working on your property.

Online Reviews

Online reviews on various chimney repair companies can be more helpful that you thought. Of course, you need to look into your source website’s credibility too. Marketing websites, as you might expect, are made to promote a specific company by manufacturing good reviews on it or bad reviews for its competitors. Always stick to popular independent consumer sites where you can get real insights from real consumers.

Client References

The importance of talking to your client references provided by your prospect can’t be stressed enough. This gives you a sneak peek into the outcome that may await you when you hire that company. Listen to what their past clients are saying about them. If a company doesn’t want to give references, it only means one thing – they’re hiding something. And if they’re hiding something, you wouldn’t want to take things further.

Safety

It can be tempting to go with the cheapest offer from a chimney repair company, but it’s always best to ensure that the work is done according to professional industry standards. Remember, besides being a direct fire hazard, an improperly repaired chimney can put your health or even your life at risk by exposing you to deadly fumes, such as carbon monoxide.

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